In developing operational guidelines for the 2020 season we are implementing many of the recommendations of the CDC, medical professionals, the State of California, Kern County and the U.S. Forest Service and adopting many of the emerging common practices of the outfitter and guiding industry as it responds to COVID-19. No matter how diligent our efforts, it is impossible to ensure that a river trip will be 100% free of sources of infection.
We ask that you please read the following procedures for how we intend to best protect our staff and guests.
Last season we adjusted our cancellation policy to better protect our guests’ financial investment. In addition to that, our company policy states that if we initiate a trip cancellation, we will refund 100% of the rafting trip fare. Below is our cancellation policy if you initiate a cancellation.
|Trip Length||Notice 30 days or more prior||Notice 29 to 14 days prior||Notice 13 days or less prior|
|Two Day or One Day|
Kernville Rapid Run
|$25 cancellation fee / person|
$20 cancellation fee / person
$15 cancellation fee / person
|$50 cancellation fee / person|
$35 cancellation fee / person
$25 cancellation fee / person