Last updated: March 5, 2023

Protecting your privacy is very important to us, and we want to ensure that your personal information is handled carefully and responsibly. This privacy policy explains how we collect, use, and protect your personal information.

This website is owned and operated by River Travel Company, Inc d/b/a Kern River Outfitters. We are committed to protecting the privacy of our visitors while you interact with the content, products, and services on this site, including third-party applications as applicable (collectively, the “Site”). Because we gather certain types of information about our users, we want you to understand what information we collect from you, how we collect it, and how that information is used. You agree that your use of the Site signifies your assent to this Privacy Policy. This privacy policy may be amended, so we recommend that you check it regularly. Your continued use of this website after the posting of any changes will constitute your acceptance of those changes.

What information do we collect?

We collect personal information that you voluntarily provide when using our website, such as your name, email address, phone number, and other information necessary to fulfill your request. We may also collect information automatically, such as your browser type, operating system, and other technical details.

We only collect personally identifiable information about you when you provide it to us voluntarily, such as when you request information or make a reservation with us. By doing so, you agree to the use and disclosure methods described in this Privacy Policy.

We may also use cookies or similar technologies to collect information about your visit to our website, your interactions with our content, and your preferences. Cookies are small files that are stored on your device when you visit a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until they expire or you delete them) to enhance your user experience and for analytics and advertising purposes. You can manage your cookie preferences through your web browser settings.

The personal information you provide to us will be used by the Site for various purposes, including responding to your comments and questions, providing customer service, processing your request, billing you for your reservation, and providing you with relevant information for your trip, such as confirmations, receipts, invoices, and customer experience surveys. We may also use your personal information to communicate with our staff and affiliate operators about your trip, inform you about the Site and partner products, services, offers, contests, promotions, sweepstakes, surveys, research, news, events, trips, and other information and services that may be of interest to you. We may link or combine your information with data from third parties to better understand your preferences and provide personalized service. Please note that we do not control how third parties use personal data and they are governed by their own privacy policies.

If you provide us with information about another person, you confirm that they have authorized you to act on their behalf, and that they have given their consent for their personal information, including sensitive personal data, to be processed. You also confirm that you have informed them about our identity and the purposes for which their personal data will be used.

Opting out of marketing

We may combine the personally identifiable information you provide to us, along with information about your booking, with other data from our records and other sources to improve the efficiency of our future marketing efforts. If you do not wish to receive direct marketing from us, please feel free to contact us by email at or by submitting a contact form.

Notification of changes

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at By continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.

How to contact us

For more information on our privacy policy, feel free to email us at